Ransomware Incident Response & Recovery

Prevention – the key

No one wants to go through the process of recovering their files from a ransomware attack. Unfortunately, cyber criminals are constantly working to find new ways to succeed. NetData has developed a methodology to help minimize the threat and lessen your chances of being a victim. From how we set up and define your backup systems to implementing our partners top-of-the-line tools to look for incoming threats, we can greatly reduce your exposure and give you the peace of mind you need.

Remediation – the easy clean up

As hard as we work to prevent a ransomware attack, sometimes the attacker wins and gets his malicious payload through. When this happens we fall back on our backup solution and quickly recover the system to the last completed backup – usually within minutes – from your onsite backup repository. Using our tried and true methods, we can bring the infected server back online in a clean state and get your business back up and running.

Remediation – the not so easy clean up

In a case where our backup solution was not implemented, then we fall back on proven methods for dealing with the threat actor. Our support team can mobilize to handle any cyber security incident. This includes assisting clients recovering from ransomware attacks that involve file encryption, cyber extortion & hacker communications, cryptocurrency settlement, and file decryption / recovery. Our team is equipped with the latest tools to ensure recovery time and costs are minimized.

An ounce of prevention…

As hard as we try, sometimes bad things still happen. It’s how you recover from them that sets you apart. Over the past 20+ years, NetData has assisted many customers with data loss issues due to hardware failures, software glitches and cyber criminals. We have had a great deal of success in helping clients recover from these data loss issues. And when the backups are current and working as designed, the clean up and recovery is much faster and smoother.

The bottom line is always have some form of backup for your critical files. Try to follow the 3-2-1 rule: Three copies of the backup to two different locations with one being offsite. If your backup system isn’t set up to deliver this security, please give us a call or drop us an email. We would be happy to discuss getting you in the 3-2-1 club.

For more information about Coveware and their services, click here.